We do not issue refunds as we only take on custom development work that is agreed upon and signed off.
We build and deliver solutions hosted in the Azure portal. The timeline of deliverables varies and it depends on the project size. The go-live, testing, and sign-off date must be agreed up-front with the product manager and signed off before we start the work.
This is not applicable since we deliver customer software development work hosted on the cloud.
You as a customer can cancel your custom development work before the project is signed off.
Please contact support@seclabsllc.com if you have any questions.